Support that makes a difference

Individual Counselling

Embrace Life's Challenges

Couples Counselling

Guidance & Inspiration

Life Coaching and Career Counselling

Get the most out of life

Online Counselling

Home away from home

At Next Step our patients get the
Special Care & Attention they need

Next Step Counselling is a small, local practice that caters to our client’s individual needs – with us, you won’t get the big box experience! We care about each client, and can offer an experience that is both unique and personal. Our services are tailored specifically to our clients, creating a safe, therapeutic space that is right for you. As a smaller practice, we have a group of local therapists with unique specialities that we can match to your needs so that you can get the most out of your experience. We specialize in clinical counselling for those suffering in areas such as stress, anxiety, relationship problems and depression. We understand that life can have many challenges, and our goal is to help people navigate through life’s tougher situations. Next Step is based on the philosophy that through authentic connections and strength based interventions, individuals within our community can move forward through their next steps in life.


Helping you, be you

Counselling Services

Social Pressures

the combined pressures that are around you during everyday life such as Peer Pressure, Academic Pressures and Socioeconomic Pressure.


a state of low mood and aversion to activity. It can affect a person's thoughts, behavior, motivation, feelings, and sense of well-being.


an individual's metaphorical "journey" through learning, work and other aspects of life.


a multifaceted response to loss, particularly to the loss of someone or something that has died, to which a bond or affection was formed.

Relationship Issues

all relationship problems stem from poor communication, according to Elaine Fantle Shimberg, author of Blending Families.


the subjectively unpleasant feelings of dread over anticipated events, such as the feeling of imminent death.

Life Skills

the skills you need to make the most out of life. Any skill that is useful in your life can be considered a life skill.


Stress is a normal response to situational pressures or demands, especially if they are perceived as threatening or dangerous.

Goal Setting

the development of an action plan designed to motivate and guide a person or group toward a goal.

I leave every session feeling calmer and more positive.

-Amy F

We care for our client's well being



    “Hailey is so kind, empathetic, knowledgeable, and made me feel right at ease. This allowed me to feel safe and share my story. I’m looking forward to working with Hailey further!”


    Kelowna, BC

    “I am really finding value in her treatment and she makes me feel very comfortable. One of the best therapy experiences I have had.”

    Meghan M.


    “I had a great experience with Next Step and really appreciate all of Hailey’s help. I am writing this review to note how good the experience was for me!”

    Zach S.

    Kelowna, BC

    “Thank you for the great start to our counselling, looking forward to future sessions!”




    “A fantastic place for a healing journey! 5 stars!”

    Sean F.


    “Praveen is awesome. I can’t recommend her enough. It’s not often you get to work with a therapist you mesh so well with!” 


    Kyla S.

    Kelowna BC

    “Hailey has shown me the proper way to go through the healing process. I was a jump in fast and if I didn’t see results I would stop. Her process will help me to see and enjoy the process with patience in myself instead of frustration at not being instantly healed. I am thoroughly looking forward to prepping and painting the walls of my inner self.” 

    Sean F.

    Kelowna BC

    A wonderful experience, even with less frequent sessions I have regained understanding of myself and my struggles. I have also been given tools that prevent me from backsliding on my mental health journey. Kindness and patience are what you will find here.”

    Darbi D.


    After many years of counselling I arrived at Next Stop expecting the more of same, listening and guiding. However, Hailey’s approach, including using EMDR, was very different to previous therapy and empowered me. Within a few months I felt a huge difference that has been long-lasting since stopping a few months ago. I highly recommend Next Step! Thank you.”

    Ali B.

    Kelowna BC

    “Kind and Caring – 5 stars!


    Kelowna BC